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Returns and Refund Policy

Updated on 5 October 2023

Definitions and key terms

To ensure clarity in this Returns & Refund Policy, whenever these terms are mentioned, they are strictly defined as follows:

  • BA Masterminds: When this policy refers to “BA Masterminds,” “we,” “us,” or “our,” it refers to BA Masterminds Ltd., the entity responsible for handling your information under this policy.

  • Customer: Refers to the individual or organisation that registers for or purchases BA Masterminds' services to support their professional development or enhance their business analysis skills.

  • Device: Any internet-connected device, including phones, tablets, computers, or any other device that can access and interact with BA Masterminds’ services.

  • Service: Refers to the mentorship, training, and other services provided by BA Masterminds as outlined in the relevant terms and on this platform.

  • Website: The official BA Masterminds website, accessible at https://www.bamasterminds.com.

  • You: Refers to any person or entity registered with BA Masterminds to access and use our services.

Return & Refund Policy

Thank you for choosing BA Masterminds! We’re delighted that you’ve invested in our mentorship services, and we strive to ensure a positive and rewarding experience as you explore and engage with our offerings.

As with any purchase, there are terms and conditions that govern transactions with BA Masterminds. Please note that by placing an order or purchasing services from BA Masterminds, you agree to the terms below, as well as our Privacy Policy.

If there is an issue with the service you’ve purchased, or if you’re not completely satisfied, you have 14 days to request a refund.

Refunds

At BA Masterminds, we are committed to delivering high-quality mentorship and services. All of our programs at BA Masterminds are meticulously planned and continuously refined to ensure they remain effective and relevant, using proven methods and strategies that have been tested and improved over time. While we are committed to providing participants with the highest quality mentorship for their professional growth, we cannot guarantee that completing the program will secure you a contract role. Success ultimately depends on market conditions and the effort each participant puts into applying the knowledge and strategies gained throughout the program.

We take great care to ensure that all services provided meet our high standards. Should there be any concerns with the quality or suitability of the service you received, please reach out to us. If your request complies with our refund guidelines, we will process the refund and notify you when the refund has been issued. Please allow a few days for the funds to be processed and credited back to your account.

Your Consent

By using our website, registering an account, or making a purchase, you agree to this Returns & Refund Policy and the terms outlined herein.

Changes To Our Return & Refund Policy

We may periodically update this policy to reflect changes in our services or business practices. Any updates will be posted prominently on our website. By continuing to use our services after such updates, you agree to the revised Returns & Refund Policy. If you disagree with any changes, you may discontinue your use of our services.

Contact Us

If, for any reason, you are not fully satisfied with the service provided, please don’t hesitate to reach out. We are here to address any issues you may have and work towards a satisfactory resolution.

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